![]() Let us know if any of you have encountered this and if you need more information. We have 8 machines that have been having similar issues. All files are stored localy on a HDD with more than enough space available, I'am using CUDA and H.264 encoding. I'am exporting from Premiere directly to Media Encoder. We're trying to figure out why it is happening and it has been a constant issue this past few weeks. I'am usually encoding 3 to 8 videos at a time, all of them take roundabout 2 houres to render. I really need help with this as I plan to make videos a lot. 4 tracks, 2 of which are being used (one for video, one for title). Freezes computer completely (no response to mouse/keyboard, image is frozen). Now move to the 6 th step and download the executable to an accessible location. Locate Adobe CC and after right-clicking, select Uninstall. Press Windows + R, type appwiz.cpl in the dialogue box and press Enter. Graphics hardware encountered an error and was reset: 0x00000001Īny suggestions for this? Or is this part of the known issues for Premiere? Could it be an issue with the new Radeon Pro Vega graphics card? I have 8 GB of memory (OS is Windows 7 64bit), 6 of which being used by Premiere. After you have selected the OS, follow the steps. Follow the onscreen instructions to sign in and install (Don’t worry if you start on the free trial page. Click Download Adobe Media Encoder below to begin downloading Adobe Media Encoder. Adobe Media Encoder Learn & Support User Guide Download trial. Identifier: Īnonymous UUID: F0906E40-D09F-994A-E927-CB28CE92FD8BĬrashed Thread: 3 Dispatch queue: opencl_runtimeĮxception Codes: 0x0000000000000000, 0x0000000000000000 Download Adobe Media Encoder CC, learn the basics, and find membership help. ![]() Path: /Applications/Adobe Premiere Pro CC 2018/Adobe Premiere Pro CC 2018.app/Contents/PProHeadless.app/Contents/MacOS/PProHeadless ![]() ![]() Radeon Pro Vega 64 with 16GB of HBM2 memory High Sierra 10.13.6 3.0GHz 10-core Intel Xeon W processor, Turbo Boost up to 4.5GHz It happens on different projects and freezing at different points in the render. Our system has been full-on freezing (everything, including mouse/keyboard input, locks up) when using Media Encoder. ![]()
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